![]() The device itself plays a role in that connection and can impact call quality depending on availability of its resources. ![]() Voice quality demands a high quality, continuous connection which typically is ensured via the use of Quality of Service (QoS) on a private network which prioritizes the voice traffic over data traffic to ensure the best connection and call quality. Due to the sensitive nature of real-time communications like a phone, a good quality call (one that doesn’t sound garbled or choppy for instance) requires system and network resources to be available. A softphone has different requirements than other activities performed on that device like email, browsing the web, or playing a game. One of the considerations when deploying a softphone that must be addressed is call quality. When operating a softphone, the underlying device (PC, Mac, Tablet, etc.) becomes the actual phone and the call traverses the available data network between that device and Evolve IP. Softphones have grown in popularity due to the flexibility they provide to operate without a handset or dedicated phone line. Support for third-party application is provided by the developer of that application. For initial “Shared Call Appearance” setup, your Group Administrator should contact Evolve IP Support. Configuration with Evolved Office: HPBX:įollow the directions in the screenshot below for Configuration of the Counterpath softphone with Evolved Office: HPBX service. If you do not know your servername, username or application password, please contact your group administrator or Evolve IP Support. SIP authentication Password: Contact Evolve IP Support or your Project Manager.Password: Same information used for Personal Portal/Toolbar application.Username: Same information used for Personal Portal/Toolbar application.Servername:Contact Evolve IP Support or your Project Manager.You will need to authenticate Evolve IP from the application which will require your group administrator to contact Evolve IP Support to obtain applicable below information:.To purchase Bria, visit the Counterpath website.Įvolved Office: HPBX users MUST be premium seats in order to make use of the softphone. Replacing or complementing your hard phone, the Bria softphone allows you to make VoIP and Video calls over IP, see when your contacts are available, send Instant Messages and transfer files with ease and efficiency.įor a full list of features and requirements for the Bria Application, please visit the Bria Product website. To download the Free X-Lite Product, visit the Counterpath Website.īria Softphone option (Supported by Counterpath)īria 3 is a carrier-grade next generation softphone application that enables you to manage your communications easily and efficiently – all from your computer desktop. Note: Counterpath does not offer support for the free X-Lite product. Contact-centric interface with convenient pop-out dial pad. ![]()
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